Product Manager - Engage

Description

Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. 

As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. 

About the position

We are looking for a Senior Product Manager to own an Engage product domain end to end: strategy, roadmap, prioritization, delivery, and rollout. The role requires strong product ownership in a complex multi-team environment, with dependencies across Product, Engineering, Design, Sales, Support, and customer-facing teams. The PM must create clarity, make trade-offs, manage risks early, and improve how the team works. 

Responsibilities

• Own product strategy, roadmap, and priorities for an Engage domain and drive AI and GenAI based solutions. 
• Lead initiatives from problem framing through delivery and rollout. 
• Make trade-offs between customer needs, business impact, technical constraints, and capacity. 
• Partner with Engineering and Design on scope, requirements, and delivery readiness. 
• Manage cross-team dependencies, risks, blockers, and stakeholder alignment. 
• Communicate priorities, decisions, timelines, and risks clearly. 
• Improve product processes, documentation standards, and cross-functional execution. 

Requirements

• 5+ years of product management experience in B2B SaaS, enterprise software, preferably in fintech, banking technology, or similar complex environments. 
• Proven ownership of a product domain or major product initiative end to end. 
• Experience with AI/ML-based products and data-driven product capabilities. 
• Experience working with Enterprise customers, gathering feedback and presenting roadmap. 
• Strong product judgment and prioritization under ambiguity. 
• Strong execution discipline, including risk management and follow-through. 
• Experience improving product processes, documentation, or team operating rhythms. 
• Strong collaboration with Engineering, Design, and business stakeholders. 
• Clear written and verbal communication in English. 

Nice to have

• Fintech, banking, digital banking, customer engagement, or personalization experience. 
• Experience with configurable, platform, or admin products. 
• Experience in B2B2C environments.